Mark Oakley asks whether traditional technical support has been usurped by the online space
"iTunes is currently unavailable. Try again later."
So for the tenth time or so of trying, my Apple TV refused to load my latest iTunes movie purchase. I had intended to spend the evening watching a film that I'd missed when it was showing at my nearest multiplex. The kids were asleep, my wife was out for dinner with a friend and I had a good stash of chocolate by my side. I was all set, but the last piece of the puzzle refused to play ball. Apple had let me down.