Avoid error messages, download missing definitions and fix problems with Windows after cleaning
Error messages during installation
If you’re trying to install CCleaner for the first time, you may see an error message if you're not logged into Windows using an administrator account. Select an administrator account when prompted, and then type the correct password. Alternatively, log out and log back in as an administrator.
You may also see an ‘Abort, Retry, Ignore’ dialogue box when trying to update or install CCleaner in Windows XP or Vista. Exit CCleaner, wait a few moments then click Retry.